Last Updated: March 19, 2024
1. Information We Collect
- Personal Information: Name, email address, billing information, and any other information you provide when creating an account or using our services
- Usage Information: Log data, analytics, and information about how you interact with our platform, including features accessed, time spent, and actions taken
- Device Information: IP address, browser type, operating system, device identifiers, and other technical information
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies
2. How We Use Your Information
- To provide, maintain, and improve our services
- To process your transactions and send related communications
- To communicate with you about our services, updates, and promotions
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms
- To analyze usage patterns and optimize user experience
3. Information Sharing and Disclosure
We may share your information with:
- Service providers and business partners who assist in operating our services
- Payment processors and financial institutions to facilitate transactions
- Law enforcement or other authorities when required by law
- Third parties in connection with a business transaction such as a merger or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Industry-standard encryption for data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Employee training on data protection and security practices
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Request portability of your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
For privacy-related inquiries, contact us at privacy@encodebox.com.
9. Changes to This Policy
We may update this policy periodically. We will notify you of material changes through our services or via email. Continued use of our services after such changes constitutes acceptance of the updated policy.